Poolzoom recognized that their customers could better be served by an operation that is tech focused, which means a more responsive service. Now, instead of paying inflated prices and slow service, poolzoom offers at home and in store shopping without the wait times and a thinner wallet.
Poolzoom has built their business on their own with creative and unique tech solutions developed to better serve their customers and compete against enterprise corporations. Their challenge was that they needed a design partner to improve their user experience and help increase their speed to market with new features.
Our work with them began by building out a design system that mapped out key areas of opportunity that would improve their value to their customers. Our team designed a new website, custom CMS, mobile applications, and several IOT device launches.
Bullpen was constantly challenging us to keep thinking about the reason why we wanted [our product] to look a certain way or do something. It's pretty clutch to have a seasoned, professional team of people who know what they are doing and can help as guides, especially if you’re trying to build a world class product and beat your competition. They came to the table without a big ego, were super easy to work with, and were encouraging to us.